Privacy Policy

At Pet Buddy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

  • **Personal Information:** Name, email address, phone number, and billing/shipping address.
  • **Usage Data:** Information about how you interact with our website, including IP address, browser type, and pages visited.
  • **Payment Information:** When making a purchase, we collect payment details such as credit/debit card numbers (processed securely via a third-party payment processor).

2. How We Use Your Information

The information we collect is used to:

  • Provide and improve our products and services.
  • Process transactions and send order updates.
  • Respond to your inquiries and provide customer support.
  • Send promotional materials (if you have opted-in).
  • Ensure security and prevent fraud.

3. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With trusted service providers who assist us in operating our website or providing services.
  • When required by law or to protect our legal rights.
  • In connection with a merger, acquisition, or sale of all or part of our business.

5. Your Choices

You can:

  • Opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.
  • Request access to or deletion of your personal information by contacting us at privacy@example.com.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand website usage. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: rasheduzzamanreshad@gmail.com
  • Phone: +880 1787170612
  • Address: CNB ROAD KAZIPARA, BARISHAL, BANGLADESH

Effective Date: 12/9/2024